Delete your EMOY account

You can delete your account and its data yourself, at any time, from inside the app. You do not need to contact us, and you do not need to reinstall.

From inside the app

1. Open EMOY. 2. Tap the gear icon in the top right. 3. Under Account, tap Delete my account. 4. Confirm twice. The second confirmation is the point of no return.

What gets deleted

• Your login, permanently. You will be signed out on every device.
• Your access to every household and Circle you belong to.
• If you are the only member of a household, that household is deleted outright — the child's profile, every care record, all growth measurements and milestones, and all photos and videos in it. This cannot be recovered.

What stays

If other people share a household with you, that household's records are theirs as much as yours, so they stay intact. Entries you logged remain, but are no longer attributed to you by name.

Comments and reactions you left in a Circle are removed with your account.

If you cannot access the app

Email support@emoy.app from the address on the account and ask us to delete it. We will confirm your identity, delete the account, and reply when it is done. Allow up to 30 days, though in practice it is much faster.

Deleting data without deleting your account

If you only want to leave a household or a Circle, the same Settings screen has Leave household / Leave this circle. That removes your access without deleting your login or the shared record.